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Understanding HEDIS

What is HEDIS

  HEDIS (Healthcare Effectiveness Data and Information Set) is a widely used tool in the U.S. for measuring the quality and effectiveness of healthcare services provided by health plans. Developed by the National Committee for Quality Assurance (NCQA), HEDIS is designed to standardize the evaluation of health plans’ performance, allowing both providers and consumers to assess the quality of care across multiple categories. 

How can Retina Screening help

Retina screening is crucial in HEDIS for assessing diabetes care quality, specifically within the Comprehensive Diabetes Care (CDC) measure. This screening helps detect diabetic retinopathy early, reducing the risk of vision loss and aligning with HEDIS's goals for preventive care and effective chronic disease management. Health plans that promote regular retina screenings improve their HEDIS scores, enhance patient outcomes, and potentially reduce long-term healthcare costs by preventing severe complications. Meeting these HEDIS standards also supports value-based care and boosts plan appeal to consumers through higher accreditation ratings. 

Key uses of hedis

1.  Quality Measurement: HEDIS includes a set of standardized measures that cover various aspects of healthcare, such as preventive care, chronic disease management, and mental health services. Health plans are assessed based on their ability to meet these standards, giving insight into the quality of care provided.


2.  Benchmarking: HEDIS scores allow health plans to compare their performance to industry standards, identifying areas for improvement and helping them align with best practices.


3.  Consumer Decision-Making: HEDIS scores are publicly reported, which helps consumers select high-quality health plans based on objective measures like access to care, patient satisfaction, and clinical outcomes.


4.  Regulatory and Accreditation Requirements: Many regulatory bodies and employers require health plans to report their HEDIS scores as part of their accreditation process, and to maintain eligibility for certain programs or contracts.


5.  Value-Based Care Initiatives: HEDIS data is also used in value-based care models, which focus on rewarding health plans and providers for high-quality, cost-effective care rather than the volume of services provided.

Common HEDIS Measures

HEDIS consists of more than 90 measures across six key domains:

  • Effectiveness of Care: Includes measures for screenings, immunizations, and chronic disease management.
  • Access/Availability of Care: Tracks how easily members can access providers and services.
  • Experience of Care: Assesses patient satisfaction with services.
  • Utilization and Risk-Adjusted Utilization: Measures healthcare usage and adjusts based on health risks.
  • Health Plan Descriptive Information: Provides information about plan characteristics, such as network size and benefits.
  • Measures Reported Using Electronic Clinical Data Systems: Uses data from electronic health records (EHRs) to track and improve quality.

10 steps to get accredited

Step 1 - Understand NCQA Requirements and Eligibility

Step 1 - Understand NCQA Requirements and Eligibility

Step 1 - Understand NCQA Requirements and Eligibility

  •  Review NCQA Standards: Familiarize your organization with the NCQA HEDIS requirements, which outline specific quality measures and data reporting guidelines.


  • Determine Eligibility: Confirm that your organization meets NCQA eligibility criteria, which typically requires a certain level of member enrollment and access to complete and accurate healthcare data.

step 2 - Prepare Your Application

Step 1 - Understand NCQA Requirements and Eligibility

Step 1 - Understand NCQA Requirements and Eligibility

  •  Initiate the Application: Submit a formal application to NCQA for HEDIS accreditation, outlining your intention to pursue accreditation.


  • Assign Responsibilities: Designate a team of internal stakeholders to oversee the accreditation process, including quality managers, data analysts, and IT professionals.


  • Review Timelines: NCQA releases annual HEDIS data submission deadlines, so set a clear timeline for each stage of preparation and compliance.

step 3- Conduct a Pre-Assessment

Step 1 - Understand NCQA Requirements and Eligibility

step 4 - Implement Necessary Improvements

  • Internal Gap Analysis: Perform a gap analysis to assess where your organization currently stands in relation to NCQA standards and HEDIS measures.


  • Data Quality Review: Ensure that your healthcare data is complete, accurate, and complies with HEDIS reporting standards.


  • Identify Areas for Improvement: Based on the gap analysis, identify weak points and areas for improvement, such as documentation practices, patient follow-up protocols, and data accuracy.

step 4 - Implement Necessary Improvements

step 6- Undergo a HEDIS Compliance Audit (HCA)

step 4 - Implement Necessary Improvements

  •  Enhance Care Quality: Improve care practices to meet HEDIS benchmarks, focusing on preventive care, chronic disease management, and patient access.

 

  • Train Staff: Conduct training for staff on HEDIS requirements, documentation standards, and patient interaction best practices.


  • Optimize Data Collection Systems: Implement or improve electronic health record (EHR) systems to ensure complete data collection and reporting compliance.

step 5 - Prepare HEDIS Data Submission

step 6- Undergo a HEDIS Compliance Audit (HCA)

step 6- Undergo a HEDIS Compliance Audit (HCA)

  • Collect Data for HEDIS Measures: Collect patient data on each relevant HEDIS measure, covering preventive screenings, chronic disease management, and other care areas.


  • Validate Data Accuracy: Run data quality checks and conduct internal audits to ensure data accuracy.


  • Use NCQA-Certified Software: Ensure that your data collection and submission software is NCQA-certified to meet reporting requirements.

step 6- Undergo a HEDIS Compliance Audit (HCA)

step 6- Undergo a HEDIS Compliance Audit (HCA)

step 6- Undergo a HEDIS Compliance Audit (HCA)

  • Hire an NCQA-Licensed HEDIS Auditor: NCQA requires an independent, licensed auditor to validate HEDIS data. This audit verifies that data sources, collection methods, and reporting comply with NCQA standards.


  • Prepare Documentation for Auditors: Provide the necessary documentation and access to data sources for the audit.


  • Address Findings: If the audit identifies gaps or issues, make the necessary corrections to align with NCQA standards.

step 7 - Submit HEDIS Data to NCQA

step 8- Undergo an NCQA Accreditation Review

step 8- Undergo an NCQA Accreditation Review

  • Compile and Submit Final Data: Submit your validated HEDIS data to NCQA by the required deadline, ensuring completeness and accuracy.


  • Prepare for NCQA’s Evaluation: NCQA will review your submission to evaluate performance on each HEDIS measure.

step 8- Undergo an NCQA Accreditation Review

step 8- Undergo an NCQA Accreditation Review

step 8- Undergo an NCQA Accreditation Review

  •  NCQA Evaluation: NCQA will review the HEDIS data, audit results, and compliance with its standards.


  • Participate in Any Necessary Follow-Ups: NCQA may request additional information or clarification; respond promptly to any follow-up requests.

step 9 - Receive HEDIS Accreditation

step 8- Undergo an NCQA Accreditation Review

Step 10 - Maintain Compliance for Future Accreditation

  •  Receive Accreditation Results: NCQA will notify you of your accreditation status and rating, based on your performance on HEDIS measures.


  • Publicize Accreditation: Once accredited, your organization can promote its NCQA HEDIS accreditation, as it demonstrates quality and reliability to consumers and stakeholders.

Step 10 - Maintain Compliance for Future Accreditation

Step 10 - Maintain Compliance for Future Accreditation

Step 10 - Maintain Compliance for Future Accreditation

  • Ongoing Quality Improvement: Regularly review and improve care practices, patient access, and data management.


  • Prepare for Annual HEDIS Reporting: HEDIS accreditation is not a one-time achievement; health plans must continue to submit annual data and maintain standards.

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